For certified facilities to gurarantee the best conditions for wellness holidays a number of criteria need to be fulfilled. To give you an idea, some of them are listed here. They have been thoroughly audited by an independent agency.
Naturally, a vitality holiday is always a question of trust. But Saxony offers wellness travellers more than that: The audited and certified wellness hotels and thermal baths not only represent Saxon hospitality, but also highest quality standards across all treatments and wellness offers.
General features
- The establishment is classified under the German Hotel Classification or DTV Classification and has a minimum rating of 3 stars
- The hotel, guest rooms and wellness area are of very good quality
- A knowledgeable contact person is available to provide comprehensive advice
- Comprehensive information is provided about the establishment’s wellness services and the region
Wellness offers
- A range of bookable health and wellness packages
Healthy cuisine
- A varied, regional and seasonal healthy cuisine is available as part of half-board
- Individual dietary requirements are taken into account, e.g. special diets and allergies
- Use of locally sourced products
Wellness area
- At least two health or wellness facilities are available on-site or directly adjacent to the property, such as a sauna, indoor pool, heated outdoor pool, whirlpool, exercise pool, or baths and tubs for wellness treatments
- An attractive relaxation area with a sufficient number of loungers
- A range of wellness and relaxation services, such as massages and classes
Qualified staff
- Qualified staff provide professional wellness treatments.
Guest support
- A knowledgeable contact person is available to provide comprehensive advice
- Participation in the Service Quality Saxony seminar
- Comprehensive information about the establishment’s wellness services and the region
Clear health and wellness concept
- The services and facilities are primarily geared towards health and wellness guests
- A dining area is available and includes regional products and specialities
- Inspection and cleaning of the facilities are documented
Pool and sauna area
- At least one main pool with health-oriented water features
- At least two different saunas and/or steam baths, as well as cooling facilities
- An attractive relaxation area with a sufficient number of loungers
Guest support
- A knowledgeable contact person is available to provide comprehensive advice
- Comprehensive information about the establishment’s wellness services and the region
- Qualified staff provide professional wellness treatments
Wellness treatments
- The treatment area offers at least two different types of treatments, such as massages, therapeutic baths or body wraps
- Where available, natural remedies and therapeutic treatments used in health tourism are included in the services
Partner hotel
- The spa or thermal bath and the partner hotel work closely together