© Katja Fouad Vollmer

Certified Quality

Would you like to know what we demand of the certified facilities to guarantee the best conditions for beautiful holidays? Here, you will find an excerpt from the criteria that the hosts had to fulfil.  All items have been thoroughly audited by an independent agency on site.

Hotels & Resorts

General Features

  • The facility is classified according to the German hotel classification or DTV classification (DTV, German Tourism Association)
  • fulfils the standards for min. 3 stars.
  • Wellness area must be in or at the house.
  • Hotel, rooms, and wellness area have a friendly interior.
  • Min. 20% non-smoking rooms, non-smoking wellness area.

Guest Services

  • Competent contact person for comprising consulting.
  • Participation in the seminar Service Quality Saxony.
  • Comprising information on the wellness offers of the facility and the region.

Vitality Cuisine

  • Versatile, typically regional, and seasonally inspired, healthy cuisine (half board).
  • Consideration of individual nutritional requirements of the guests (e.g. bland diet, allergies).
  • Use of regional products.

Wellness Area

  • Individual treatments and therapies are possible at least 6 days a week.
  • Non-alcoholic beverages are offered in the wellness area.
  • Min. 1 water facility is available (e.g. indoor pool, whirlpool, exercise pool).
  • Sauna and/or steam bath.
  • Area to rest and relax.

Qualified Personnel

  • Trained personnel in the wellness area with officially recognised qualification for treatments, consultation, and training.

Offers

  • Min. 5 different vitality/wellness packages available for booking.
  • Packages include the use of the sauna and wellness facilities.

Thermal Springs & Health Spas

Clear Wellness Concept

  • The offer and the design are mainly geared towards vitality and wellness guests.

Guest Services

  • Competent contact person for comprising consulting.
  • Participation in the seminar Service Quality Saxony.
  • Comprising information on the wellness offers of the facility and the region.

Solid Construction and Technology

  • Impeccable condition in respect to construction and hygiene.
  • Audits and cleaning of the facility are documented.

Wellness Treatments

  • Comprising offer of wellness treatments.
  • The treatment area is smoke-free and open from Monday to Sunday.
  • Soft drinks are offered in the treatment area.

Health-oriented Pool Area

  • Min. 1 main pool with health-oriented water attractions.

Attractive Sauna Area

  • Min. 4 different saunas and/or steam baths as well as cooling-down facilities.
  • Adequate quiet areas with loungers.
  • Sufficient storage possibilities.

Qualified Personnel

  • Trained personnel in the wellness area with officially recognised qualification for treatments, consultation, and training.

Qualified Wellness Programmes and/or Packages

  • Min. 5 different vitality/wellness packages available for booking.

Vitality Cuisine

  • Large proportion of healthy dishes and beverages.
  • Consideration of individual nutritional requirements of the guests (e.g. bland diet, allergies).
  • Use of regional products.

Contract Hotel

  • An intensive cooperation takes place between bath/thermal spring and contract hotel.

    It appears that you are using Microsoft Internet Explorer as your web browser to access our site.

    For reasons of functionality and security, we recommend that you use a current web browser such as Firefox, Chrome, Safari, Opera, or Edge. Internet Explorer does not display all the content of our website correctly and does not offer all its functions.