Certified Quality

For certified facilities to gurarantee the best conditions for wellness holidays a number of criteria need to be fulfilled. To give you an idea, some of them are listed here. They have been thoroughly audited by an independent agency.

Hotels & Resorts

General features

  • The facility is classified according to the German hotel classification or DTV classification (DTV = German Tourism Association)
  • The facility fulfils the standards for min. 3 stars
  • Wellness area must be in or at the house
  • Hotel, rooms, and wellness area have a friendly interior
  • Min. 20% non-smoking rooms, non-smoking wellness area

Guest services

  • Competent contact person for comprehensive consulting
  • Participation in the seminar "Service Quality Saxony"
  • Comprehensive information on the wellness offers of the facility and the region

Vitality cuisine

  • Versatile, typically regional, and seasonally inspired, healthy cuisine (half board).
  • Consideration of individual nutritional requirements of the guests (e.g. bland diet, allergies).
  • Use of regional products

Wellness area

  • Individual treatments and therapies are possible at least 6 days a week
  • Non-alcoholic beverages are offered in the wellness area
  • Min. 1 water facility is available (e.g. indoor pool, whirlpool, exercise pool)
  • Sauna and/or steam bath
  • Area to rest and relax

Qualified staff

  • Trained personnel in the wellness area with officially recognised qualification for treatments, consultation, and training

Offers

  • Min. 5 different vitality/wellness packages available for booking
  • Packages include the use of the sauna and wellness facilities

Thermal Springs & Health Spas

Clear wellness concept

  • The offer and the design are mainly geared towards vitality and wellness guests

Guest services

  • Competent contact person for comprehensive consulting
  • Participation in the seminar "Service Quality Saxony"
  • Comprehensive information on the wellness offers of the facility and the region

Solid construction and technology

  • Impeccable condition in respect to construction and hygiene
  • Audits and cleaning of the facility are documented

Wellness treatments

  • Comprehensive offer of wellness treatments
  • The treatment area is smoke-free and open from Monday to Sunday
  • Soft drinks are offered in the treatment area

Health-oriented pool area

  • Min. 1 main pool with health-oriented water attractions

Attractive sauna area

  • Min. 4 different saunas and/or steam baths as well as cooling-down facilities
  • Adequate quiet areas with loungers
  • Sufficient storage possibilities

Qualified staff

  • Trained staff in the wellness area with officially recognised qualification for treatments, consultation, and training

Qualified wellness programmes and/or packages

  • Min. 5 different vitality/wellness packages available for booking

Vitality cuisine

  • Large proportion of healthy dishes and beverages
  • Consideration of individual nutritional requirements of the guests (e.g. bland diet, allergies)
  • Use of regional products

Contract hotel

  • An intensive cooperation takes place between bath/thermal spring and contract hotel

    It appears that you are using Microsoft Internet Explorer as your web browser to access our site.

    For reasons of functionality and security, we recommend that you use a current web browser such as Firefox, Chrome, Safari, Opera, or Edge. Internet Explorer does not display all the content of our website correctly and does not offer all its functions.